Sales Policy

Effective Date: January 3, 2025

At FutureTechLuis, we are committed to providing high-quality fishing gear and accessories at competitive prices. Our Sales Policy outlines the terms and conditions of your purchases with us, ensuring transparency and clarity. Please read this policy carefully before making a purchase.

Pricing and Product Availability

  • All prices listed on our website are in USD and are subject to change without notice. We strive to provide accurate pricing and product availability, but errors may occur.
  • While we make every effort to ensure product availability, certain items may be out of stock or discontinued. If this happens, we will notify you as soon as possible and offer an alternative, store credit, or a full refund.
  • Sales tax may apply based on your location. The applicable tax will be calculated during checkout.

Order Process

  1. Placing an Order: When you place an order with us, you will receive an order confirmation email with the details of your purchase. This email is not an acceptance of your order but rather an acknowledgment that we have received it.

  2. Order Confirmation: After your order is processed, you will receive a second email notifying you of the status of your order. Once your order is shipped, you will receive a tracking number to monitor your package.

  3. Order Cancellation: Orders can be canceled within 24 hours of placement. After this period, we may be unable to cancel the order as it may have already been processed or shipped. To cancel your order, please contact us at info@futuretechluis.com immediately.

Payment Methods

We accept the following forms of payment:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay and other digital wallet options
  • Gift cards (if applicable)

By submitting your payment information, you authorize us to charge the total amount of your order, including any applicable taxes and shipping fees.

Shipping and Delivery

  • We offer standard shipping within the United States. International shipping is not available at this time unless otherwise arranged.
  • Orders are typically processed and shipped within 1-2 business days. Standard shipping usually takes 5-7 business days to deliver, depending on the destination. Expedited shipping options are also available.
  • You will receive a tracking number once your order has been shipped, and you can track the status of your package through the carrier’s website.
  • Please ensure that your shipping information is accurate to avoid delays or delivery issues.

Returns and Refunds

  • We offer a 30-day return policy. To be eligible for a return, the item must be unused, in its original packaging, and with proof of purchase.
  • Refunds will be processed to the original payment method once the returned item is received and inspected.
  • For more details, please refer to our Return and Refund Policy.

Sales Tax

Sales tax will be applied to orders based on the shipping address. The tax amount will be calculated at checkout, in accordance with state and local tax laws.

Promotions and Discounts

  • From time to time, we offer promotions, discounts, and sales events. These promotions may be subject to specific terms and conditions, including expiration dates or product exclusions.
  • Discounts cannot be combined with other offers or used on previously placed orders, unless specified.

Customer Support

If you have any questions or concerns about your order, our products, or our sales policy, our customer service team is available to assist you:

Limitation of Liability

While we strive to provide accurate information, FutureTechLuis is not responsible for errors or omissions in product descriptions, pricing, or other content. In no event will we be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Changes to Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

By making a purchase with us, you acknowledge and agree to the terms outlined in this Sales Policy. Thank you for choosing FutureTechLuis!