Sales Policy for FutureTechLuis

Effective Date: December 4, 2024

At FutureTechLuis, we are committed to providing you with high-quality fishing gear and an exceptional shopping experience. Our Sales Policy is designed to ensure transparency and customer satisfaction for every purchase.

1. Pricing

  • All prices are listed in U.S. dollars and are subject to change without notice.
  • Prices displayed on our website or in-store may exclude applicable taxes and shipping fees, which will be calculated at checkout.
  • Sales tax is applied based on the shipping address in accordance with local tax laws.

2. Payment Methods

We accept the following payment methods for both online and in-store purchases:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Gift Cards (if applicable)
  • Apple Pay and other digital wallet options (for online orders)

Payment is processed at the time of purchase. You will receive an order confirmation email once your payment is successfully processed.

3. Order Confirmation

  • After placing an order, you will receive an order confirmation email containing your order details, shipping information, and expected delivery date.
  • Please review your order carefully to ensure all items, quantities, and shipping details are correct. Contact us immediately if any corrections are needed.

4. Shipping & Delivery

  • Shipping Fees: Shipping charges are calculated at checkout based on the delivery method and location.
  • Processing Time: All orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may take longer to process.
  • Delivery Time: Standard shipping usually takes 5-7 business days, depending on the shipping destination. Expedited shipping options are available at checkout for faster delivery.
  • We currently ship within the United States. If you are an international customer, please contact us for shipping availability.

5. Sales Tax

Sales tax is applied to your order based on the shipping address. The exact tax rate will be calculated and added to your order total during checkout.

6. Promotions and Discounts

  • Promotional discounts and coupon codes may be available from time to time and can be applied at checkout. These discounts may have specific terms and conditions (e.g., minimum purchase requirements or product exclusions).
  • Discounts and promotions are non-transferable and cannot be combined with other offers unless stated otherwise.

7. Cancellations and Order Modifications

  • Orders can only be canceled or modified if they have not been processed for shipping. Please contact us immediately at info@futuretechluis.com or (503) 263-8397 if you need to make changes to your order.
  • Once your order has been shipped, it cannot be canceled or modified. In such cases, you will need to follow our Return Policy.

8. Returns and Refunds

  • We offer a 30-day return policy for eligible items. Please refer to our Return Policy for detailed information on the process, eligibility, and terms.
  • Refunds will be issued to the original payment method after the return has been processed.
  • Items must be returned in unused and original condition, including packaging and tags.

9. Warranty

  • Certain products may come with a manufacturer’s warranty. For more details on product warranties, please refer to the product description or contact our customer service team.
  • Any issues covered under warranty must be returned directly to the manufacturer or handled as per the manufacturer’s guidelines.

10. Customer Service

Our goal is to provide you with excellent customer service and a seamless shopping experience. If you have any questions or concerns, our team is here to help. Please contact us at:

11. Limitation of Liability

  • FutureTechLuis is not responsible for any damages, losses, or injuries caused by the use or misuse of products purchased from our store.
  • Our liability is limited to the total amount paid for the product(s) purchased, excluding shipping and taxes.

12. Changes to the Sales Policy

We may update our Sales Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates.

13. Acceptance of Sales Policy

By making a purchase from FutureTechLuis, you acknowledge and accept the terms of this Sales Policy.