Return Policy for FutureTechLuis

Effective Date: December 4, 2024

At FutureTechLuis, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a 30-day return period from the date of purchase, allowing you to return or exchange items according to the terms outlined below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused, unopened, and in original condition (including packaging, tags, etc.).
  • Proof of purchase (receipt, order confirmation, or invoice) is required.
  • The item must be returned within 30 days of the original purchase date.
  • Returns must be processed through our official returns process (details below).

2. Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Used or damaged items (unless defective)
  • Fishing lures, hooks, or bait (if the packaging has been opened)
  • Customized or personalized items
  • Items marked as final sale

3. How to Initiate a Return

  • In-Store Returns: You can return items to our physical store at:
    647 S Ponderosa Ct, Canby, Oregon (OR)
    Please bring the product and proof of purchase to our store to initiate the return.

  • Online Returns: If you purchased the item online, please contact us at info@futuretechluis.com or call us at (503) 263-8397 to request a return authorization. We will provide you with return instructions and a return address.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns over $75, as we cannot guarantee that we will receive your returned item.

5. Refunds

Once your return is processed and approved:

  • Refunds will be issued to the original payment method.
  • Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.
  • The refund will be for the purchase price of the item, excluding any shipping charges (unless the item was defective or incorrect).

6. Exchanges

If you wish to exchange an item for a different size, color, or product, please contact us at info@futuretechluis.com or call (503) 263-8397. If the item you want is available, we will process the exchange. If not, we will issue a refund.

7. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at info@futuretechluis.com or (503) 263-8397. We will provide a free return shipping label and offer a replacement or full refund.

8. International Returns

We currently only offer returns for domestic orders within the United States. If you are an international customer, please contact us for assistance with returns and shipping information.

9. Contact Us

If you have any questions about the return process or need assistance with your return, please contact us: